1. Data Controller
Dynomica Ltd., registered in the Commercial Register with UIC/VAT BG175213159, with registered office at: Sofia, 5 Razslatica str., Bulgaria.
Contact for data-related questions: info@dynomica.eu. Phone: +359 887 904 944.
2. What data we collect
- Data you provide voluntarily — through the contact forms: name, email, phone, company name and the content of your message.
- Technical data collected automatically — IP address, browser and device information, date and time of the visit, pages you visit and the referral source.
- Cookies — small text files stored on your device. Detailed information below.
3. Purposes of processing
- To respond to your inquiry made through the site.
- To perform contractual relationships or take steps prior to entering into a contract.
- To improve the operation and content of the site (anonymous statistics).
- To comply with legal obligations — accounting, tax, protection of rights in court.
- To pursue our legitimate interests — protection against abuse, prevention of spam and fraud.
4. Legal basis for processing
We process your data on one or more of the following bases under Art. 6(1) GDPR: performance of a contract (b), legal obligation (c), legitimate interest (f) and consent (a) — for cookies and marketing.
5. Retention period
- Inquiries through the site — up to 24 months from last contact, unless they progress to contractual relationships.
- Accounting and tax documents — 10 years under the Bulgarian Accounting Act.
- Server log files — up to 12 months.
- Cookies — for the period specified under Cookies below.
6. Sharing data with third parties
We do not sell or rent personal data. Where necessary to provide the service, we may share data with trusted processors: hosting providers, email services, payment operators, accountants. All are bound by contracts and comply with GDPR. We do not transfer data outside the EEA without appropriate safeguards.
7. Cookies and similar technologies
We use the following cookie categories:
- Strictly necessary — required for the site to work (session, language, anti-spam, CSRF). No consent required.
- Analytics — help us understand how the site is used. Loaded only after your consent.
- Marketing — used to measure advertising performance through third parties. Loaded only after your consent.
You can change your choice at any time from the cookie button at the bottom left of the screen, and delete cookies from your browser settings.
8. Your rights
Under GDPR you have the following rights:
- Right of access to the data we hold about you.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restriction of processing.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object to processing based on legitimate interest or for direct marketing.
- Right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
- Right to lodge a complaint with the Commission for Personal Data Protection of Bulgaria — www.cpdp.bg — in case of violation of your rights.
To exercise any of the above rights, write to info@dynomica.eu. We respond within 30 days.
9. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction — encrypted transport (TLS), access control, regular backups and development policies.
10. Changes to this policy
We may update this policy periodically. In case of material changes we will notify you via the site or the email address you provided. The current version is always available on this page.